[Kevin Alpin]

Advertisers paid an amount based on 11 publications per year but we have reduced this to 6!

With regard to the artwork, I asked for a list of contacts 6 months ago so that I can contact the advertisers and ask for new artwork. Dianne, who communicates with them, told me that she would do it but I don’t think it has happened.

My position is that we need to provide what we have been paid for or we refund a partial amount based on how many issues the advert has appeared in so far.